GE伊梅尔特谢幕,留下这样一份领导力法则
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GE伊梅尔特谢幕,留下这样一份领导力法则

企业文化是一个不会减弱的优势,只要你点燃火焰,火就会变得更强大,我们就是着火的状态。

来源|LinkedIn

编译|洪杉  

2017 年 6 月初,美国通用电气公司(General Electric Company)第 9 任董事长兼 CEO 杰夫・伊梅尔特(Jeffrey R. Immelt)宣布本月 1 日卸任 CEO 一职。

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有人说,杰夫跟苹果公司的库克很像,都有个很牛的前任。说起苹果,大家首先想到的是乔布斯,说到 GE,大家第一个提到的会是杰克・韦尔奇。

伊梅尔特赶上了一个有点儿背的时代,上任第三天就是 911 恐怖袭击、安然事件、全球金融危机和长期的经济衰退、互联网浪潮来袭……

与其前任不同,伊梅尔特在 2008 年金融危机后决定重返实业,出售 GE 旗下金融部门的大部分业务。除了出售业务,伊梅尔特还“删”了战略规划部,清理了公司内部层层叠叠的等级结构,裁减几千名员工。

据说,伊梅尔特每天 5:30 起床,做有氧运动,读报纸,看 CNBC 。他已连续 24 年每周工作 100 个小时。

在将“接力棒”交给 GE 新任 CEO 约翰・弗兰纳里(John Flannery)的前一日,伊梅尔特在职场社交网站 LinkedIn 上分享了自己的心得体会。

▨ 好的领导者会采取最积极的行动方式。

▨ 相信你的团队。当团队目标明确并获得授权时,前进的速度最快。

▨ 人们容易局限于公司内部。我真心认为客户决定我们的成败。

▨ 创建一个有深度有侧重的产品组合,在世界上最重要的行业中占据前沿地位。

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以下是伊梅尔特发表在 Linkedin 的博客:

今天是我作为 GE 首席执行官的最后一天,明天,我将把指挥棒交到约翰・弗兰纳里(John Flannery)手中。我与约翰相识已有 20 年。他是一位思虑周全、严守纪律又能鼓舞人心的领导者。我们的团队和客户都很钦佩他的判断力和全球化视野。他是领导通用电气走向未来的正确人选。

在过渡期,我将与约翰以及主要股东密切合作、交接。不过,这是我写给你们的最后一篇博客了。我想与你们分享我在领导通用电气公司时学到的一些经验教训。领导是一出“独幕剧”,我相信约翰会以自己的方式做好这一工作。另一方面,好学是所有优秀领导者与生俱来的特质。我从未停止学习,我知道约翰会继续成长。

 设定高标准目标

你必须着眼未来,并有明确的概念;设定一个高标准,让员工负起责任,愿意为维护名誉而战。每时每刻都要“保持警觉”。恭敬有礼并善于激励他人;竞争力强。始终专注于重要之事。

Set purpose with high standards. You must always conceptualize the future; have a point of view. Seta high bar and hold people accountable. Be willing to fight in the alley topreserve reputation. “Be on watch” every minute of every day. Be respectful andmotivating; be a competitor. Always focus on the important stuff. 

 困难重重时,亦能做出决策

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有些事,没有人想做。诸如:减少红利、出售广播环球公司(NBCU)、收购阿尔斯通公司(Alstom)。但作为 CEO,你绝不能畏惧评判或批评。要记住,每个工作或决定看似容易,直到你真正面临抉择才知其难处。我(历经万难)才明白:你控制不了事件本身,但你可以控制自己。但是,好的领导者会采取最积极的行动方式。

Make the really tough decisions. These are the ones that no one really wants to do: cut the dividend,sell NBCU, buy Alstom. As CEO you must not fear judgment or criticism.Remember, every job or decision looks easy until you are the one on the line.And, always take the high road. I learned (the hard way) that you can’t controlevents; you can control yourself. But good leaders choose to take the highroad.

 明天终将来临,不要为曾经的投资后悔

长期目标不只是由一系列短期目标组成,它更是一种思维习惯和态度。工业互联网和增材制造将在未来定义通用电气公司。不要放弃。尽管有时我们的股东有超越流程的不同视角或价值观,但坚信正确的方向会带领 GE 业务创造最好的未来。优秀的商业人士会重视过程。

The future comes. Never apologize forinvesting in it. The long term is about more thana series of short terms. It is about ideas. The Industrial Internet and Additive Manufacturing will define GE in the future. Don’t give up. Our best GE businesses have had a “True North” to build the future. Sometimes our ownershave a different time horizon or value metrics more than the process. Goodbusiness people value the journey as well.

 保持观念与现实同步

很多事情没有看起来那么简单容易或直接了当;没有数据支撑的事实并非真相。“有时人们喜欢一吐为快”,并称之为“直率”。他们自己感觉很好,但别人却感觉更糟糕了。始终保持透明,但要提供解决方案。谨记事实是通往进步的道路,而非做出判断的途径。诉说真相需要提供事实和背景。

Keep perception and reality in sync. This is not about candor; that is the easy part. Facts without context isn’t truth. Sometimes people want to “unload everything on their mind”and call it candor. They feel better, everyone else feels worse. Always betransparent, but bring solutions. Remember that facts are a path to progress,not a way to pass judgment. Truth telling requires facts and context.

 做大事、拘小节、虑长远、顾眼前、思虑周全

最好的领导人是多才多艺的思想家,必须重视策略和细节。必须有 10~20 年后的世界观。说话有所“保留”,以便让他人做出决定。

Act big and small, long and short; keep a lotof thoughts to yourself. The best leaders are versatile thinkers. Must be comfortable with strategy and details. Must have a world viewthat is 10-20 years out; and quarterly. Leave a few things “unsaid”, so that others can have the last word.

 授权

相信你的团队。当团队目标明确并获得授权时,我们发展的速度最快。我们的成功举措……全球化、数字化、绿色创想……背后都有高效强大的团队,应该将组织权力进行分配。

Deputize others. Trust your team. We move fastest when teams are purposeful and empowered. Our winning initiatives … global, digital, Ecomagination … all hadstrong teams that could move quickly and leverage our scale. Organization power should be distributed.

  我们要在市场打胜仗,而不是在会议室

人们容易局限于公司内部。我真心相信客户决定我们的成败。在你的身边聚集一批会为未来谈判的“观察员”。你必须倾听他们的建议。愿意进行实验并迎接失败。成功需要实干而非空谈。通用电气公司在订单和市场份额上创历史新高,将随着时间的推移而得到回报。领导市场必须有很强的存在感,如氧气一般。

We win in markets, not conference rooms. It is easy to get trapped inside the company. I truly believe that customers determine our success. Surround yourself with “scouts” who willnegotiate for the future. You must listen to them. Be willing to experiment andfail. But winning requires doing and not talking. GE has a record high backlogand market share that will pay off over time. Leading in markets must beexistential, like oxygen.

 喜欢工作多于头衔

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我为你们和投资人工作。远离中心任务……参加会议、外部理事会等……的每一天都是浪费时间。我从未太过在意 CEO 这个头衔,但我喜欢作为 CEO 所做的众多工作。任何工作都在我之上。在通用电气公司,重要的是目标和承诺。

Like the work more than the title. I worked for you and the investors. Every day away from the central task … at conferences, external councils, etc. … is a day off of mission. Inever cared that much about being a CEO, but I loved the multitude of tasks that a CEO did. No job was ever beneath me. At GE, purpose and commitment matter.

 永不言弃

迈克・泰森说:“每个人都有战略,直到他们鼻子上挨了一拳。”我知道我们可以变得更好。领导是一场进入自己心灵深处的旅程。你能学得多快?你可以改变多少?你想给什么?你将忍受什么?

Never give up. Mike Tyson said, “Everyone has a strategy until they get punched in the nose.” I know we can get better. Leadership is a deep journey into yourself. How fast can you learn? How much can you change? What do you want to give? What will you put up with?

 时刻展现领导力

充分发挥潜能,对工作心怀感激,对员工和他们的岗位亦然。我与 GE 团队日夜相守,共进退……他们在我心中的地位不可取代。我从未见到有比飞机发动机或某个医疗设备的工程师更敬业的人了。你必须建立人际关系。在任何领域,顶尖人才都想把事情做大做好。通用电气公司的领导者需能关注每个员工,和他们一起努力做好工作。

Lead in the moment. Give fully of yourself…always appreciate work, workers and jobs Every minute I was with the GE team … they were the most important thing in the world to me. I have never met someone more dedicated to what they do than an engineer whoworks on an aircraft engine or a piece of healthcare equipment. You must buildpersonal relationships. Top performers -- in any field -- want do work that matters, and they want to be part of something bigger. Leading GE requires anability to focus on each person, helping them do their best work together.

如今,通用电气公司是全球基础设施的业界权威。我们重新构想了战略和文化,创建一个有深度有侧重的产品组合,在世界上最重要的行业中占据前沿地位。我们始终如一:我们公司的员工富有奉献精神,怀抱强烈使命感。我们是拥有最高标准的精英群体。我们拥护我们的全球团队和客户,并接受各种多样性。

我们怀抱着各种心情来到这家历史悠久的公司。但是我们加入通用公司的主要目标是多做实事,共谋大业,通过服务改变世界。不管是今天——还是未来,我们将不懈努力,继续前行。

杰夫・伊梅尔特 领导力
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